Interview with Layla Denceli from Turkish Airlines Cargo Training
What did the aviation cargo sector look like 20 years ago? How was the industry managed before email even existed? From the biggest changes that took place in the field to the most unusual goods transported by cargo, Supervisor of Cargo Training at Turkish Airlines Leyla Denceli is sharing the most exciting details about aviation cargo, very few know about.
What is the most curious aspect people don’t know about your area of expertise?
First of all, people still don't know much about air cargo transportation. They think that only passengers and belongings are carried on airplanes. Most of them do not know that all kinds of goods are transported by air: from textile to food; from electronics to live rhinoceros or lions. Some of them do not know the processes of air cargo transportation such as customs, security warehouse storage and loading, documentation. As such, they cannot even estimate the scope of cargo training. Today, although the awareness of the cargo sector has increased, passenger transport still attracts more interest. People outside the sector are aware of pilot and, maybe, cabin crew training, but know little about cargo training or why is it needed.
What are the latest biggest achievements in the cargo training sector?
As the number of employees in the cargo industry has grown, training demand has also increased. While training has also been digitized, we were even more concerned with the effectiveness of training. This is why competency-based training will be mandatory in the near future. Safety first!
You have been working in the aviation cargo industry for more than 20 years. What were the biggest changes that took place in the field during that time?
One of the most significant changes is the communication. When I first started to work at İstanbul Atatürk airport in 1992 there was no such thing as email.
Everything was done on the phone. Offices were buzzing with the chit chat of operations and salespeople on the phones at their desks. Now when you walk into an office it is silent, as everyone is communicating on their computers. When I moved to training department in 1997 there wasn’t any computer and PPT for teaching. Everything was done manually.
The other big change that took place in the cargo industry is digital cargo and e-freight.
Previously, air waybills were assigned by airlines and sales staff would drop them off at the office or send them via courier. You would create a pouch that contained all of your shipping documents for air export consolidations. Sometimes the pouch would weigh kilograms. No scanner and email! Now, they are delivered electronically.
Great majority of data are now transferred by means of the paper documents in air cargo transportation. Considering that paper documents of approximately 30 pages are prepared for any international shipment, this method not only makes data communications harder, but also causes waste of paper in air cargo transportation processes.
What inspires you the most about working in cargo training sector?
While studying in the faculty of education, my biggest dream was to become a teacher. I went on to deliver trainings on passenger services and security. Now I love to give aviation lessons, especially on cargo and dangerous goods regulations as an instructor at Turkish Airlines Academy. In this way, I believe that I have touched many people working at Turkish Airlines and contributed to the provision of flight safety.
What did the aviation cargo sector look like 20 years ago? How was the industry was managed before email even existed? From the biggest changes that took place in the field to the most unusual goods transported by cargo, Leyla Denceli is sharing the most exciting details about aviation cargo, very few know about in this interview.
Catch Leyla Denceli’s talk at AIR Convention Europe on September 16-18th, in Vilnius, Lithuania. More about the event: https://www.airconvention.com
Leyla Dençeli is Cargo Trainings Instructor, Consultant, ICAO-IATA Course Developer and IATA-ICAO Instructor. Leyla has been working for Turkish Airlines since 1993, managing regular trainings in Air Cargo, designing the contents of trainings, reviewing and updating them in order to meet industry needs and changes in the IATA regulations. She is also a lecturer at IATA trainings and Supervisor for Cargo trainings at THY Aviation Academy.
Indian government sweetens the deal for Air India sale push
As reports indicate that Air India has improved its financial situation, the Indian government is now, more than ever, k...
Etihad, Saudia to codeshare on 12 more flights
Etihad Airways is further strengthening its relations with other carriers from the Middle East. A week after announcing...
U.S. Air Force awards $6.4 billion for private adversary training
The Pentagon announced that seven contractors would be awarded $6.4 billion in contracts to provide realistic training,...
Six Russian warplanes intercepted by South Korean fighter jets
The South Korean Joint Chiefs of Staff reported that six Russian military aircraft entered the country’s air defen...
Blow from the past: Boeing 737 MAX crisis hit with controversy
Just as Boeing seemed to be getting closer to having its upgrades to the 737 MAX flight controls approved by the U.S. Fe...
Top 5 bankrupt airlines in 2019
While bankruptcies in the aviation industry is nothing new, 2019 saw several high-profile insolvency cases throughout th...
SCAC finishes Superjet 100 “saberlets” flight testing
Sukhoi Civil Aircraft Company (SCAC) has completed the flight test program of the Superjet 100 new horizontal wingtips....
Delta accelerates A330neo deliveries, to add two more on lease
After receiving its first Airbus A330-900 in March 2019, Delta Air Lines has now found ways to boost and accelerate deli...
Pentagon postpones F-35 full-rate production by a year
Initially anticipated for December 2019, the decision to approve the full-rate production of the Lockheed Martin F-35 Li...
De Havilland Canada receives first firm order after sale
After Longview Aviation Capital acquired the Q400, orders were rather scarce for the turboprop aircraft. But finally, De...
Taiwan Mirage 2000 black box found two years after disappearance
The Taiwan Ocean Research Institute recovered the flight data recorder of a Taiwanese Mirage 2000 fighter jet that myste...
On this day: Concorde first landing in New York
After a lot of resistance from the local authorities and communities, Concorde was finally able to set its wheels on the...