easyJet CEO Carolyn McCall resigns
Carolyn McCall, the CEO of British low-cost carrier easyJet, is leaving the company for the CEO position of British broadcaster ITV.
McCall joined the company in 2010 as Chief Executive Officer and was responsible for bringing a customer-focused approach to the airline. Under her management, the company announces that there was a huge improvement in punctuality and reliability as well as introducing important customer innovations like allocated seating.
“Her strategic focus has resulted in a series of milestone events including reaching the landmark of carrying 70 million passengers annually and attracting more business travellers, with more than 12 million now flying with easyJet each year – always ensuring easyJet provides easy and affordable travel for all,” is how her achievements are presented on the official company website.
Carolyn McCall, WikiMedia image
"Carolyn built and led the management team that has transformed easyJet's performance in every respect since 2010,” said John Barton, easyJet Chairman. “"She put easyJet's passengers and people at the heart of the business. Having first built a solid operational performance, she redefined the customer experience not just at easyJet but across short-haul Europe and has seen both the number and loyalty of easyJet's passengers grow as a result. This has led to sustained and continuing financial success […]”.
"After seven years, the opportunity from ITV felt like the right one to take. It is a fantastic company in a dynamic and stimulating sector,” said McCall. “easyJet is a structural winner in a brilliant position, and I look forward to being a loyal customer in the years to come”.
Prior to joining easyJet, McCall was Chief Executive of Guardian Media Group. She was also was a non-executive director of Lloyds, a non-executive director of Tesco and of New Look, Chair of Opportunity Now and a former President of Women in Advertising and Communications London. She graduated from Kent University with a BA in History and Politics and from London University with a Masters in Politics.
The company is currently looking for McCall’ successor, who will have to deal with Brexit-caused uncertainty. The UK seems to have a hard time paving a soft way out of the EU and the current agreements affecting the aviation industry will have to be renegotiated, easyJet is looking to acquire another air operator certificate (AOC) and establish a new airline.
Currently, it has AOC of UK and Switzerland. Since the latter is not part of the EU, their AOC does not allow the British low-cost carrier to fly between the EU countries as well as EU and UK itself, yet for now, until Brexit, the certificate provided by the UK does. To stay afloat after the UK formally leaves EU, easyJet decided to apply for the Austrian AOC.
Having acquired the AOC and the license from Austria, easyJet will be able to establish a new company, easyJet Europe, in Vienna and become a pan European airline group with three airlines based in Austria, Switzerland and the UK. The company plans that all of these companies will be owned by easyJet plc which itself will be EU owned and controlled, listed on the London Stock Exchange and based in the UK.
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