Three people sustained minor injuries as Air India flight from Amritsar to Delhi (India) experienced severe turbulence. Consequently, the interior window panel of the carrier’s Boeing 787 Dreamliner fell off on April 19, 2018.

The turbulence affected the plane for about 15 minutes as it was ascending from 2,400 to 6,400 meters (8,000 feet to 21,000 feet). An interior window fell off because of the vibration. Fortunately, the exterior part of the window was unaffected and kept the cabin pressurized.

One passenger’s head hit the luggage compartment during the turbulence, resulting in a minor cut that had to be sutured. The passenger was believed to not be wearing its seatbelt at that time. Two other passengers received minor injuries. All of them received first aid once they arrived in Delhi, and were able to board their connection flights.

In a video shot by one of the passengers, the flight crew can be seen trying to fix the window panel. Panicking passengers can be heard.


This incident may be taken into account by potential buyers of Air India, as the company was put on sale by the Indian government along with its fleet. On April 5, 2018, IndiGo withdrew from the negotiations because of the “unsatisfactory conditions” in which Air India was sold.


On March 28, 2018, the Indian government announced intention of selling 76% shares of the national carrier Air India. With the stake acquisition also comes a debt assumption of $5.1 billion. The sale also concerns 100% of the low-cost subsidiary Air India Express, and 50% of the ground management company Air India SATS.