EasyJet cabin crew to provide inflight service on ground

A British low-cost airline EasyJet plans to launch a new at-home-trolley service where the airline’s cabin crew would serve complimentary drinks and snacks for residents of London. In exchange, the air carrier would be asking them to donate to charity for older people in the United Kingdom.

The cabin crew of EasyJet would offer the residents a bunch of goods from the inflight menu, including gin and tonic, nuts, olives, Prosecco, and Bloody Mary right at the door of a customer’s house. Speaking to local media on December 10, 2020, Tina Milton, the Director of Cabin Services at EasyJet, said that the cabin crew would provide the same goods as they used to offer during the standard complimentary service onboard the aircraft during a flight.

“Our cabin crew have really missed doing what they love to do best, serving our customers. This trial gives us a great opportunity to bring easyJet to customers’ doors with our trolley delivery service. For now we will focus on ensuring our service remains as good on the ground as it does in the air and we look forward to welcoming everyone back on board in 2021,“ said Milton in a statement.

According to the airline, the trial of the new service will run from December 17 to December 18, 2020. In exchange for complimentary drinks and snacks, the customers would be asked to make a small donation to Age UK, the country’s charity for older people.

The idea of EasyJet’s at-home-trolley service follows the harsh slump in the air carrier’s operations. According to the latest update of the airline’s financial performance, EasyJet suffered the first loss in its 25-years of operating history regarding the COVID-19 pandemic. In November 2020, the airline reported a significant pre-tax loss of €1.4 billion for the year to September 30, 2020. The low-cost carrier noticed that the number of passengers dropped by 50% to 48.1 million, while it flew a total of 96.1 million travelers in 2019.



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