Singapore’s Changi Airport (SIN) is currently experiencing delays in its departure and arrival terminals due to disruption in the automated immigration system.
The disruption was first announced on Twitter by Singapore’s Immigration and Checkpoint Authority (ICA) at around 11:30 local time:
ICA’s latest update, posted around 14:00 local time, said that travelers are being redirected to manual lanes for immigration clearance. The department has also remarked that off-duty officers were recalled in order to provide additional support.
In its latest Twitter post, Changi Airport has advised all passengers to arrive at the airport earlier than usual in order to avoid further disruption to their flights.
Channel News Asia has posted photos submitted by passengers at Changi Airport showing the long queues in various areas, a rare occurrence in an airport regularly voted as the world’s best.
Currently, Changi Airport advises departing passengers with flights within the next hour to approach on-ground staff for assistance.