Emirates has snapped up a pair of major awards at the ULTRA 2023 Awards, winning not one but two of the most coveted accolades.  

The Dubai-based megacarrier was crowned ‘Best Airline in the World’ and ‘Best Airline in the Middle East’ at the awards ceremony. The world’s largest international airline won the votes of thousands of global travelers, which it put down to its “world-class products, unmatched services, and superb value for money offerings.”    

Thomas Ney, Divisional Senior Vice President of Service Delivery at Emirates, accepted the awards at a ceremony held yesterday in Dubai at the Nikki Beach Club. Other notable guests and many leading members of the global travel industry also attended the ceremony. 

“We’re delighted to be recognized again as one of the world’s best providers of luxury travel experiences,” said Adel Al Redha, Emirates’ Chief Operating Officer, as he accepted the awards. “Emirates is renowned for always setting the bar high, and the past year has been no exception. We rolled out ten A380s from our retrofit program with completely new cabin interiors and premium economy seats and expanded our global network to more than 140 destinations. We remain committed to continuously introducing innovative solutions and products to enhance our customers’ journey. Thank you to our loyal customers for always choosing to fly better with us, and we look forward to raising the bar even higher!”    

“As air travel among luxury travelers has returned in force after the pandemic, the competition at the top end of the market is continually increasing,” said Nick Perry, Chairman of Ultratravel. “The quality and quantity of choice available to affluent flyers is at its highest – so the achievement of Emirates to be voted the World’s Best Airline in 2023 is truly impressive. Emirates can be proud to retain the top position for another year.” 

In addition to these latest awards, Emirates recently won the 2024 APEX World Class Airline award for “delivering outstanding customer service and showcasing the highest global standards of safety and well-being, sustainability, and service-guest experience.”  

The airline was also handed a 2024 IFSA (Inflight Services Association) Award for the ‘Best Onboard Amenity Kit’ in recognition of the airline’s sustainable economy class amenity kits handed to passengers.