The unwanted child Middle seat: sacrifice or just smokescreen?
The unwritten etiquette onboard an aircraft states that the one that gets the aisle seat, gets to enjoy the added extra room near the aisle, including fast access to the toilet if needs be. The passenger that sits by the window gets to control the window shade and enjoy a little bit more legroom by pushing his legs by the window.
And the one unlucky person that gets to sit in the middle has no advantage, if (s)he is traveling alone, that is. No access to the aisle and no access to the window’s shade does make for a fairly uncomfortable journey if you are unlucky with your seat row partners.
With the coronavirus outbreak, however, the middle seat is left even more unwanted. In a bid to improve passenger confidence, or to comply with regulations, some airlines are blocking out the middle seat completely. Others were trying to sell the option to block out the middle seat to a passenger himself, while others have responded very negatively to the idea of blocking middle seats.
No bookings allowed
Delta Air Lines, for example, has blocked the option to book the middle seat since mid-April. On May 5, 2020, the carrier made the decision to also block out select window and aisle seats on narrow-body and regional aircraft, like the Embraer E175 or the Bombardier CRJ200, to name a few aircraft from Delta Connection’s fleet.
United Airlines, another United States-based carrier, has opted to block passengers from booking seats next to one another or middle seats, where available.
On the other side of the globe, the Civil Aviation Administration of China (CAAC) limited international flights to a load factor of 75%, in order to contain the virus from getting into the country.
But full-service carriers, in part, could afford to block the middle seat. The very customer-oriented airlines do offer something else besides the ticket: from luxurious lounges (mostly closed due to the current situation) to the basic stuff like more legroom and comfort onboard the aircraft. Low-cost carriers, on the other hand, rely on cramming as many people as possible on their aircraft.
Ryanair managed to achieve a load factor of 96% in Q3 FY2020. Wizz Air, meanwhile averaged a 92% load factor in March 2020. The airlines that rely on high load factors to achieve a profit on a flight have been more vocal against blocking the middle seat.
Wizz Air chief executive officer Jozsef Varadi noted that if governments told airlines to block the middle seats, a third of their aircraft would be left empty.
“A 180-seater would become a 120-seater,” Varadi told Reuters.
A little less tame was Ryanair’s executive Michael O’Leary, who told that if governments want to do so, they can pay for the middle seats themselves, as “the middle seat does not deliver any social distancing,” calling the idea “kind of idiotic.”
International Air Transport Association (IATA), the trade association that represents around 290 airlines around the world, officially stated that the organization “does not support mandating social distancing measures that would leave ‘middle seats’ empty.”
Frontier Airlines, an ultra-low-cost carrier in the United States, got a bit cheeky with the idea. The company offered passengers the ability to purchase the middle seat to leave it empty. With the starting price of $39, Frontier was adamant that it was just a measure to offer travelers “extra peace of mind or simply additional comfort,“ stated Frontier Airlines‘ CEO Barry Biffle.
Following backlash from the decision, Frontier Airlines has decided against the idea. “We recognize the concerns raised that we are profiting from safety and this was never our intent,” stated Biffle.
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