Gulfstream Aerospace has established its first on-site customer support office in Singapore, adding a permanent team at Jet Aviation’s Singapore facility to strengthen its service network across the Asia-Pacific region.
The opening of the office, announced on June 11, 2026, places a team of eight Gulfstream professionals at the site, including customer technical managers, materials and quality staff, a field service representative and a regional sales manager. The team will work exclusively on behalf of Gulfstream customers with aircraft in the region, providing direct access to the company’s expertise and support.
Why Gulfstream chose Singapore
According to Gulfstream, it is seeing increased activity across Asia, and Singapore was a natural fit given its established role as an aerospace hub. Jet Aviation Singapore is one of only six Gulfstream factory-authorized service centers worldwide. As such, adding a dedicated Gulfstream office on-site deepens the relationship between the two companies, giving customers a more integrated experience when their aircraft are in for service.
“Adding this dedicated on-site team allows us to deliver a more seamless and convenient service experience for customers across the region,” said Lor Izzard, Senior Vice President of Gulfstream Customer Support.
An already significant presence
The new Singapore office adds to Gulfstream’s existing Asia-Pacific support network, which includes nine field service representatives and three FAST (Field and Airborne Support) teams spread across the region, along with 10 authorized warranty facilities worldwide.
Gulfstream also operates a distribution center in Singapore, a 5,000-square-foot facility that fulfills more than 70% of regional parts orders. The center holds over US$70 million in dedicated spare parts inventory, supporting repairs and the company’s broader strategy to expand in-house component support and improve parts availability for customers.