Passenger Rights

Dear Vueling, Love Passengers Instead Of Places

There are good airlines, and there are some that could work harder for their passengers. Unfortunately, Vueling falls among the latter ones. In 2018, 2883 flights by the Spanish carrier were cancelled...


Airlines’ silence – a threat to airport security

Every day, over 100 000 people suffer from flight delays, cancellations, overbookings, baggage mix-ups and other exhausting challenges caused by airlines. Stranded travelers wait hours for disrupted f...


Skycop.com reveals ways airlines trick passengers

Even though air transportation is without a doubt the no. 1 choice for business and leisure travellers world-wide, flight disruptions are still a huge headache. Thousands of delayed, cancelled flights...


Southwest, American agree to pay $60M in price-fixing lawsuit

An ongoing nationwide litigation by passengers who claim that the four largest U.S. carriers – American Airlines, Delta, Southwest, and United, conspired along with US Airways and Continental Airlines to increase fares by limiting capacity on domestic flights, has reached a turning point. ...


Opinion: Primera Air collapse exposes passenger protection lack

Primera Air has gone under and it left many passengers stranded overseas. They have to purchase tickets to return home. Most of the passengers bought their Primera Air tickets from Primera Air's website....


Travelers request information in real time from the airlines

In the 2018 edition of the global passenger survey conducted by the International Air Transport Association (IATA), air travelers in the world expressed their desire to have real-time information on their personal electronic devices about their air travel experience....