Passenger freaks out on flight; makes wild claims cabin crew is “not human”
The aviation industry has seen some bizarre passenger behavior over the last couple of years: attacking cabin crew…
passenger experience
148 articles
News about innovations, trends, and incidents that impact the air travel experience, from inflight entertainment to cabin design and service.
Southwest plane full of Taylor Swift fans turn delay into inflight concert
When airlines announce flight delays, it is common to see disgruntled passengers whine and complain. But that was…
Passengers fall ill inside plane without aircon amid sweltering Las Vegas heat
Rising temperatures in Las Vegas became too hot to handle after several passengers fell ill due to heat-related…
United Airlines debunks claims man was offloaded to accommodate service dog
Can someone be kicked out of a flight to accommodate a service animal? A story recently shared on Reddit…
Cathay Pacific flight attendants scramble to catch bird inside aircraft cabin
We’ve all heard of bird strikes happening from time to time, but what about birds hitching a ride?A…
‘Racist’ passengers caught sending offensive text messages onboard flights
Passengers on two separate flights have been caught red-handed while sending offensive text messages about their seatmates.A black…
Air Canada passenger claims he was blacklisted for reporting a flight attendant
An Air Canada passenger is claiming that he was blacklisted by the airline because of a 2021 incident…
Woman tears down Volaris check in counters at Mexico airport over ticket refund
Hell hath no fury like a woman without a valid ticket booking. This is what staff of Mexican low-cost…
Blood on the plane floor: passenger’s gruesome discovery on Air France flight
When Habib Battah took his seat for a Air France flight from Paris’ Charles de Gaulle Airport (CDG)…
Ryanair to pay $10,800 to schoolboy who underwent ‘terrifying ordeal’ on flight
Irish ultra-low-cost carrier Ryanair has been ordered to pay €10,000 ($10,800) to a schoolboy who suffered a “terrifying…
Elderly passenger threatens to vomit on woman over seat altercation
An elderly passenger on Jiangxi Air had a unique weapon of choice when she got into an altercation…
Passenger airs frustration over airline wheelchair privilege abuse
A disgruntled Southwest Airlines passenger has taken to social media to air his frustration at fellow fliers who…
American Airlines flight delayed for three hours over imaginary passenger
Move over, unruly passengers. It appears that even an imaginary passenger can cause flight delays and disruptions.An American…
AeroTime’s top picks: best business class flights for solo travelers
Flight delays, cancellations, incidents inside aircraft cabins – travel can be a stressful ordeal, so sometimes it pays…
Mutiny at the airport: Angry passengers revolt over flight cancellation
Scenes of riot were caught on video when passengers at Washington’s Dulles International Airport (IAD) reacted angrily after…
The ultimate upgrade: Man rewarded with solo ‘party flight’ after 18-hour delay
They say patience is a virtue. For one North Carolina man, patience became his ticket to the upgrade…
Cebu Pacific passengers on assorted flights undergo extreme cabin temperatures
Talk about a hot and cold relationship. Passengers on assorted flights with Philippine low-cost carrier Cebu Pacific have…
Can airlines do this? Passenger bumped from flight “without explanation”
Best-selling author Dan Gardner found himself embroiled in a knotty plot when Air Canada bumped him and his…